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Reasons why it is critical to create a customer persona

A customer buyer persona is a fictional representation of your ideal customer. It involves the process of a business thinking of all the characteristics, demographics, and traits of their perfect ideal customer.

In other words, a customer buyer persona is not a real customer, but a fictional person who embodies the characteristics of your ideal potential customers. 

Creating a customer persona is extremely helpful for helping you better understand your target audience. Making and including a buyer persona in your business plan will give your team direction and understanding of the types of people who will buy your products, and ultimately make your Pakistani business successful.

Reasons Why Customer Buyer Personas are So Important

  1. Understanding Customer Needs and Wants

You need to understand what your customers need and want before you can convince them to buy from your business. A buyer persona helps you do just that. When creating a customer buyer persona, you have to dig deep into the hypothetical challenges and pain points that your ideal customer faces. You also discover their hobbies, interests, and desires. You can then take these needs and wants to create solutions that they would be interested in buying from your business.

  1. Make Sense of Purchase Decisions

People buy in different ways. Creating a buyer persona allows you to gain insights on how your target customers shop, and this allows you to advertise and sell to them accordingly. For example, maybe your buyer persona is tech-savvy and prefers researching online before making a decision. Or maybe they are traditionalists who prefer browsing through markets before making a purchase. 

  1. Smarter Segmentations

Understanding your business’ customer buyer personas will help you create customer segmentations much more effectively. This means, you can segment your audience in multiple ways according to your buyer personas, and provide each group of your targeted audience with highly customized ads, emails, and marketing strategies. This will give you a higher return on investment (ROI) for each marketing campaign.

These are just a few reasons why it is critical to create customer buyer personas for your Pakistani business. Doing so will give you, and your investors, a clear idea of your business. It will help you market more effectively, raise revenues, and generate greater profits.